Feature Updates

Customizable Contact Form Messages in Chat Widget

Customizable Contact Form Messages in Chat Widget

Customizable Contact Form Messages in Chat WidgetPrestige Rep Team
Published on: 01/19/2026

Requesting a contact’s details is a key step in moving them from your website to your system. So, controlling how and when you ask for those details can go a long way in improving customer trust and including branding in your Chat Widget. Let’s check how to customize this process!

System Updates
Facebook & Instagram Chat Widget Types

Facebook & Instagram Chat Widget Types

Facebook & Instagram Chat Widget TypesPrestige Rep Team
Published on: 12/22/2025

Your chat widget helps you connect with customers without moving them from your pages, so for those more social media-forward customers or any ads you’ll run on social media, you can use the new Meta messaging channel widgets and connect to them directly on their preferred platform.

System Updates
Chat Widget Loads After Cookie Consent Acceptance

Chat Widget Loads After Cookie Consent Acceptance

Chat Widget Loads After Cookie Consent AcceptancePrestige Rep Team
Published on: 05/09/2025

Your Chat Widget allows you to connect with customers on your website. For the widget to work properly, visitors must accept your cookies. That way, it can provide accurate responses and properly relay information. So we’ve changed how it works to make it more user-friendly. Let’s check it out!

System Updates